Read the Room Before You Build the Room
Teach that audience understanding starts with real behaviors, not assumptions about gamer identity.
- 01LESSON 1·5 MIN
Find the Real Gathering Places
EXAMPLE · Discord, Reddit, Steam forums, in-game spaces, social platforms.
Fiene Ziegler: community is wherever the community is.
↳ Your actionMap where players talk, share, complain, and celebrate.
- 02LESSON 2·5 MIN
Do Not Flatten the Audience
EXAMPLE · Career and creator communities inside games.
Amir Satvat: loving games matters, but playing games for work is different.
↳ Your actionWrite two audience segments by behavior, not demographics.
- 03LESSON 3·5 MIN
Build Around the Social Job
EXAMPLE · Pokemon Go Fest; Monster Hunter Now.
Community Care and Feeding: sometimes the game facilitates a bigger social experience.
↳ Your actionName what players are hiring the community space to do.
Audience Campfire Map
“community management should be everywhere where the community is.”
Fill four quadrants: gather, learn, show off, get help.
Quiz coming soon.
The pack quiz is being reviewed by editors. Check back soon.