Foundations
Understand what Trust & Safety owns: vocabulary, key metrics, how this discipline breaks, signals to invest. Plus a short assessment.
JOIN FREE → READ PRIMEROperator
Run Trust & Safety day-to-day. Tactical sessions, real briefs from operators in the trenches, peer review. Studio brief required.
Coming Phase 1.5Lead
Lead Trust & Safety at studio scale. Live cohort, instructor-graded artifacts, capstone brief, credentialed.
Cohort 01 · July 2026Sign in to read the Trust & Safety primer.
Foundations primers are free with an Academy account. Operator and Lead unlock with Academy Plus.
Latest from the network.
- DESK·L02·5 takeawaysMeet Christina Camilleri, Netflix Games' "Chaos Gremlin" and "Safety By Design" Champion
From a dedicated MapleStory player to an "ethical hacker" to the Head of Trust and Safety at Netflix Games, Camilleri has blazed a unique trail across the digital community support landscape
- PODCAST·L02·5 takeawaysThe Evolution of Moderation: Why AI Won’t Replace Humans… It Will Redefine Them
In this episode of Player Driven, host Greg welcomes back industry veteran Sharon Fisher to discuss the rapidly evolving landscape of content moderation.
- PODCAST·L02·4 takeawaysHow AI Is Rewriting Trust and Safety in Games
Recorded live at Pocket Gamer London, Greg sits down with Hill from Checkstep for a wide ranging conversation on trust and safety, AI powered content detection, parenting in a gaming household, and why moderation is no longer just about rem…
- BLOG·L02·5 takeawaysHow Cheating and Fraud Are Undermining Player Trust and Draining Game Revenue
Every game developer dreams of creating a hit title, a vibrant, thriving community where players log on daily, form friendships, and celebrate their triumphs. But what if a hidden enemy is eroding that community and draining your bottom line without you even knowing it? At a Community Clubhouse panel, Andrew Hogan from Intorqa called cheating one of the most significant threats to building and maintaining a healthy gaming community. While the immediate thought might be "aimbots," the problem goes far deeper, impacting everything from player retention to marketing budgets and brand reputation. The real issue is the "Bot Cost," a term that encompasses not just the lost revenue from cheated in-game economies but the compounding effects of a corrupted player experience.
- PODCAST·L02·5 takeawaysFrom Chaos to Control: Christina Camilleri on Building Safer Games by Design
Episode Summary: Christina Camilleri leads trust and safety product strategy at Netflix Games — but her journey started as a shy kid finding refuge in online worlds.
- PODCAST·L03·4 takeawaysOne Account, One Life: Can This Fix Online Gaming
What if you only had one digital life across all games... would you still cheat? In this episode, we dig into the world of online cheating, digital accountability, and the business of fair play with Andrew Wailes from PlaySafe ID.